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  • How do i know if my pet is eligible to stay at canine home ?
    All Home Pets specially dogs at the moment are eligible to stay at Canine Home, provided the following criterias are met. 1. The Pet should be fully vaccinated. 2. The Pet should be friendly with other pets. 3. Pets should be well grromed and ensured that they are not sufferring with any infections and tick issues. 4. Pet age should be 2 months and above. 5. Pet parents should understand and be willing to abide by the boarding rules and regulations. ( Kindly Check the Terms & Conditions )
  • How can I book my Pet's Stay at Canine Home ?
    The booking must be done well in advance. Pet Parents must check with canine home about availbility and the booking amount of 25% of the stay has to be paid in advance.
  • Is My Booking Amount Refundable ?
    The booking amount should be paid only when the stay is confirmed. Only in rare cases the amount will be refundable on goodwill, however its left to canine home managment discretion. In normal cases booking amount wont be refundable as canine home accepts limited pets and would have denied access to other pets since the place has been booked by you.
  • How can the payments be made ?
    Canine Home Accepts payments by Cash and/or UPI, Gpay, PhonePe, Paytm.
  • Is there a Specific time when the Pets can be dropped and picked up?
    YES The Pets can be Dropped and Picked up only during below mentioned hours of the day. 8 AM to 11.30 AM 4 PM to 8 PM
  • How are the number of days of stay calculated ?
    Its rather no.of nights calculated. For Eg. If the pet is dropped today in the morning or evening slot and collected the next day on any of the slots its calculated as 1 day stay. How ever the Day care timings are calculted in a different way.
  • Can I drop my Pet for just a Day Care ?
    Yes. Canine Home has day care facility as well. The time slot to drop and pick up the pet remains same. And also the charges for day care remains same for Minimum 1 hour to Maximum 8 hours of a day.
  • What are the charges of Canine Home for Boarding ?
    The charges varies seasonally & for different sized pets. Kindly speak to our representative for more details on the same
  • Can I bring my dogs belongings when I drop them at canine home ?
    Its optional, we donot object if you wish to bring their belongings like towels, leash, eating bowls, bed etc... However canine home will not take responsibility of any damage done to the same by own or other pets.
  • How many pets are kept in the facility at any given time ?
    Canine Home has a facility which can accomodate 8 to 10 pets. How ever we feel that our furry friends need good amount of space to run and play around, so we have restricted to a maximum of 5 pets at any given point in time.
  • Can I authorize any of my friend or relative to drop or pick up my pet from canine home?
    The authorization of pick and drop has to be decided on or before the admission of the pet. All details of the owner and authorized person must be submitted, along with the VET file of the pet. Any claims done by the owner that is not mentioned in the form will not be entertained by the management.
  • My Pet is little aggressive in nature and does not mingle with other pets, Can my Pet stay at Canine Home ?"
    All pets are lovable and we donot discriminate amongst them. However we need to take care of all the other pet mates staying at canine home. Since this is a Cage free facility it will be difficult to accomodate aggressive pets at the same time.
  • Does Canine Home have a designated place for the pets to stay ?
    Yes Canine Home has an exclusive designated place with a 24/7 PET LOVING care taker. The pets are never left unattended and taken good care of at all times of Day and Night.
  • Does Canine Home Accept abondoned pets and Strays for temporary stay ?
    Canine Home empthizes with all needy animals in the society and strives to help them in some way or other. How ever this partiular Pet Boarding Facility is for Home Pets and their care is of utmost importance, hence "Canine Home Pet Boarding Belapur" does not accept abondoned and stray animals to avoid any infection and diseases to other resident pets.
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